How To Register Another Handset Emerson

I recently purchased a 5.8G Hz digital spread spectrum, multi-handset telephone from VTech. Not wanting to pay full price, I found a used base station and some used handsets on Ebay and purchased them from different people.

Note: I no longer recommend VTech cordless phones. I now apply Panasonic DECT cordless phones in my own home.

The arrangement is pretty sweet, you lot type the base station identification from the menu of the of the base of operations station into a handset and it searches for and connects to the station. You can connect up to six handsets all to one station this fashion. Once the base station knows nearly the handset, the handset gets assigned a number and the base station will continue to wait for the handset.

When my base station came (with its one handset) reported that it knew about two additional handsets (2 and 3) that I didn't get with it. They guy must accept sold them separately. I also got three additional handsets and connected them to the base station. That worked, just my handsets were numbered 1,4,5, and 6. Handsets two and 3 were in the page card, merely when you selected them you would get a "handset not plant" message. I was as well worried that if I ever got additional handsets I wouldn't be able to add together them because my base station already knew well-nigh 6.

Suprisingly, neither the owners manual or the FAQs on the VTech website had anything about removing, deleting, forgetting, or deregistering a handset. In that location was as well null about a manufactory reset of the base station. And so I emailed tech support and they promptly replied with the following instructions for a factory reset:

For the VT5831 base unit, take the handset out of the base, and any spare battery inside the base. Press (**335782) on the base to de-register all of the handsets at 1 time, so register the handsets again.

It didn't work. Then I called tech support. Turns out they forgot a pace in the directions they emailed me. You take to exist in a certain menu for the reset code to have whatever effect. Here are more complete directions:

Remove the spare battery (if any) and handsets from the base of operations station.
Navigate in the menus to the "base settings". Your screen should say "ringer volume, ringer melody, keypad tone, tone/pulse, ..."
Dial in the reset lawmaking (including the stars): **335782
Wait for the phone to restart itself (about v seconds).
Re-register all of your handsets.

It would have saved VTech tech support time if this information were in the manual or FAQ, and it would take saved them tech support telephone time if the information in the e-mail support was really complete. Impressive that they offer gratuitous support at all I suppose.

Other Models

It appears that this proceedure works with another models that are manufactured by VTech.

AT&T 5870

Thanks so much for making this info available. I have an AT&T 5870 base that is manufactured by VTech. I had one handset go bad, and no spare positions, so I couldn't register the 5800 replacement handset. When I contacted AT&T, they said my phone was likewise old to support, and offered me xv% off a new phone. After searching and searching, I finally establish your site and the procedure worked only as described. -- Brett